Your campus IT team stays in place. We add engineers, after-hours coverage, and compliance help so FERPA, HIPAA, and the next audit are not a scramble.
RRG Networks has done this in South Florida since 2016. Call (844) 919-8534.
What co-managed IT includes
We work with your existing staff. Not a rip-and-replace. Extra hands for the work your team cannot get to.
- Compliance guidance for FERPA, HIPAA, and related campus rules
- Cybersecurity monitoring and incident help when an alert fires
- Network, identity, and Microsoft 365 administration
- Backup and disaster recovery that has been tested
- Project help: upgrades, cloud moves, campus-wide rollouts
Who this is for
South Florida universities and colleges with a real IT team that is short-staffed — small and mid-sized campuses, research shops with sensitive data, and schools with more than one site. If you need extra cybersecurity or compliance help without a full-time hire, this is the model.
How co-managed campus IT works
Your director keeps strategy, vendor relationships, and board reporting. RRG adds helpdesk capacity, after-hours coverage, identity and Microsoft 365 administration, tested backups, and cybersecurity monitoring when you need it. We work in your ticketing system when you have one.
We do not force a rip-and-replace of your team. Founded 2016. Call (844) 919-8534.
The same co-managed story we run for Miami-Dade businesses is documented on Miami co-managed IT — your person stays; we add engineers, tooling, and escalation. There is no separate co-managed microsite. If FERPA, research data, or multi-site identity is the pressure point, we scope that on the discovery call. Real engineers who pick up. Average helpdesk response under 8 minutes. 24/7 security monitoring when you need it — when an alert fires, RRG responds. 97% of clients stay.
What campus teams usually ask us to own
Common splits: RRG owns after-hours escalation and endpoint hygiene while your staff owns classroom AV and local vendor relationships; or RRG owns Microsoft 365 tenant hygiene, conditional access, and backup restore tests while your team keeps student-facing systems. Cybersecurity monitoring stays optional and clearly priced — when an alert fires, RRG responds. Call (844) 919-8534.
30-minute discovery. No pitch.
Call (844) 919-8534. Thirty minutes. We will look at how your team works today and tell you whether co-managed IT is the right fit.